Refund Policy

Last update: 3 Sept, 2024

Overview

At Billing Pie, we strive to ensure that our customers are satisfied with our inventory management software. If for any reason you are not fully satisfied with your purchase, we offer a refund policy as outlined below.

Refund Eligibility:

  • Subscription Plans: If you are not satisfied with your subscription to our inventory management software, you may request a refund within 30 days of your initial purchase.

  • One-Time Purchases: For any one-time purchases made through our platform, refunds may also be requested within 30 days of the purchase date.

How to Request a Refund

To request a refund, please follow these steps:

  • Contact our customer support team at [Your Email Address] with your order number and the reason for your refund request.
  • Our team will review your request and, if it meets our eligibility criteria, will process the refund within 5-7 business days.
Refund Processing Time

Once your refund request is approved, the amount will be credited back to your original method of payment within 30 days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Non-Refundable Situations

Refunds are not available in the following situations:

  • Beyond 30 Days: Requests made after 30 days from the date of purchase are not eligible for a refund.
  • Violations of Terms: Refunds will not be issued if you are found to have violated our Terms and Conditions.
  • Partial Refunds: Refunds are only available for full purchases. We do not offer partial refunds for unused portions of a subscription or service.
Changes to This Refund Policy

Billing Pie reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will take effect when it is posted. We encourage you to review this Refund Policy periodically for any updates.